Peace of Mind for Families

Personal Care Support That Promotes Dignity Comfort & Independence

Professional assistance with bathing, dressing, grooming, mobility, toileting, and daily personal routines—delivered with compassion and respect in the comfort of home

Why Personal Care Support Matters

Over 20% of Ontario seniors need assistance with daily activities like bathing, dressing, and mobility

Proper hygiene and mobility support reduces hospitalizations from preventable falls and infections by up to 35%

Family caregivers have a 63% higher mortality rate than non-caregivers due to chronic stress

Personalized care significantly improves mental well-being, self-esteem, and quality of life

Compassionate personal care isn't just about physical support—it's about preserving health, dignity, and independence.

We Make Getting Care Simple

NtongoCARE gives your family clarity, trusted support, and peace of mind from the very first call.

Step 1
Reach out for a Free Care Consultation

Start with one calm conversation, and NtongoCARE will help your family move from worry to clear next steps.

Step 2
Comprehensive Care Assessment

Before we recommend care, we listen deeply so your loved one can receive support that feels safe, personal, and right at home.

Step 3
Personalized Care Plan Development

Every care plan is thoughtfully built around your loved one’s routines, dignity, comfort, and the way they want to live at home.

Step 4
Caregiver Matching & Service Start

We match your loved one with trusted support that helps care feel safer, warmer, and more reassuring from the very first visit

Personal Care Pricing Options

Standard Personal Care

Best For: Regular daily support

From $39 / Hour

Perfect for those who need support with bathing, toileting, dressing, grooming, mobility, and everyday personal care activities

Complex Personal Care

Best For: Higher support needs.

From $42 / Hour

Ideal for individuals who require more comprehensive assistance with mobility, transfers, personal care, and daily living activities

Morning & Evening Care

Best For: Start-of-day and end-of-day care.

From $39 / Hour

Ideal for individuals who need support during the most important parts of the day when assistance is often needed most

Real Stories from Families We’ve Supported

Joshua L. Son, Mississauga, Ontario

After Dad’s stroke we brought him home from hospital but I was drowning trying to work and care for him. NtongoCARE set up personal care, meals, and evening support within three days. For the first time in months I could actually focus at work knowing he was safe and well looked after. It changed everything for our family.”

Maria T. Daughter Toronto, Ontario

The care my mother received at home was beyond amazing. The team helped with bathing, medication reminders, and light housekeeping exactly the way she liked. She told me every night how respected and loved she felt. I finally stopped worrying and could just be her daughter again.”

Sarah P. Wife Ottawa, Ontario

“They didn’t just look after my husband, they supported all of us. The overnight respite care gave me much-needed sleep, and the caregivers were so kind and professional. During the hardest months of his illness, they became like extended family. I’m so grateful.”

David K Son & Primary Caregiver, London, Ontario

“Balancing my job and caring for Mom with dementia was exhausting. NtongoCARE’s team stepped in with reliable daily visits, dementia-friendly activities, and honest updates every week. Mom is happier and more stable, and I finally feel supported instead of alone.”

Aisha R. Daughter, Hamilton, Ontario

“After Mom’s hip replacement we needed help fast. NtongoCARE arranged physiotherapy support, meal preparation, and mobility assistance right away. She recovered in her own home instead of a facility, and we all felt peace of mind knowing trained caregivers were there when we couldn’t be.”

Robert M. Husband, Kitchener, Ontario

“I was hesitant about bringing ‘strangers’ into our home, but the caregivers quickly became trusted friends. They handled personal care with dignity and even helped me manage my own health while looking after my wife. This service gave us both quality of life and dignity at home.”

Frequently Asked Questions

Answers to common questions about Personal Care Support

Personal Care Support helps your loved one with private daily routines such as bathing, dressing, grooming, toileting, continence support, mobility, and safe transfers. NtongoCARE provides this support with dignity, patience, and respect so your loved one can feel clean, comfortable, and cared for at home

This service is ideal for seniors, adults with disabilities, people recovering after illness or surgery, and anyone who struggles with daily self-care tasks. It is especially helpful when family members are worried about falls, hygiene, dignity, or caregiver burnout.

Yes. NtongoCARE can support bathing, showering, sponge bathing, dressing, grooming, and personal hygiene routines. We approach these tasks gently because personal care is not just physical support; it is deeply connected to dignity and confidence.

Yes. When family members are doing bathing, toileting, dressing, or mobility support alone, stress can build quickly. NtongoCARE gives families relief while helping loved ones receive care from trained, compassionate support workers.

Yes. NtongoCARE can help with toileting routines, continence support, clothing changes, hygiene, and safe bathroom assistance. These moments are handled with privacy, patience, and respect.

Yes. We can support safe movement around the home, transfers, walking assistance, positioning support, and fall-risk awareness. The goal is to help your loved one move with greater confidence while reducing unnecessary strain on family caregivers.

Yes. Personal care can be arranged for short visits, longer visits, daily routines, evening care, or ongoing support. NtongoCARE helps your family choose a schedule that fits your loved one’s needs and your family’s reality.

That is common. NtongoCARE approaches care slowly, respectfully, and without forcing. We build trust by listening, explaining, and supporting your loved one in a way that protects independence instead of taking it away.

No. NtongoCARE provides non-medical personal care support. We do not replace nurses, physicians, or regulated medical services. We support daily living needs and help families create safer, more manageable home routines.

Start with a free care consultation. NtongoCARE will ask about your loved one’s routines, safety concerns, urgency, mobility, hygiene needs, and family stress so we can recommend a practical support plan.

Ready to Get the Support You Need?

Every family's journey is unique. We'll create a care plan that honors your loved one's wishes while supporting your entire family through this profound time.