Palliative Supportive Home Care

Comfort, dignity, and practical help for families facing serious illness at home.

When a loved one is facing a serious illness or nearing the end of life, every moment becomes precious. Our compassionate caregivers provide comfort and support, so you can spend less time managing care and more time being with the person you love.

Why Palliative Care Matters

Ontario Health recruited 220 community organizations into the Palliative Care Adult Community Model of Care and delivered more than 1,900 palliative-focused coaching/mentoring sessions in 2024/25. (Ontario, 2024/25; Source: Ontario Health Annual Report)

Ontario Health atHome says palliative services connect, support, and care for patients who have a life-limiting illness. (Ontario, current; Source: Ontario Health atHome)

Staying home isn't always easy—but it's what most people want. We make it possible.

We Make Getting Care Simple

NtongoCARE gives your family clarity, trusted support, and peace of mind from the very first call.

Step 1
Reach out for a Free Care Consultation

Start with one calm conversation, and NtongoCARE will help your family move from worry to clear next steps.

Step 2
Comprehensive Care Assessment

Before we recommend care, we listen deeply so your loved one can receive support that feels safe, personal, and right at home.

Step 3
Personalized Care Plan Development

Every care plan is thoughtfully built around your loved one’s routines, dignity, comfort, and the way they want to live at home.

Step 4
Caregiver Matching & Service Start

We match your loved one with trusted support that helps care feel safer, warmer, and more reassuring from the very first visit

Palliative Care Pricing Options

Comfort & Companionship Support

Gentle companionship and emotional support for individuals who need comfort, supervision, and assistance with daily routines.

From $35 / Hour

Includes companionship, meal support, medication reminders, and family updates. Ideal for individuals requiring light support at home.

Personal Palliative Care Support

Hands-on assistance focused on comfort, dignity, and quality of life.

From $39 / Hours

Includes personal care, mobility support, toileting assistance, repositioning, meal support, and help with daily routines. Ideal for individuals requiring regular personal care and comfort-focused support.

Overnight & End-of-Life Support

Continuous care and reassurance for individuals and families requiring overnight supervision or round-the-clock support.

From $325 / Night

Includes overnight monitoring, personal care assistance, comfort support, family respite, and companionship during advanced illness or end-of-life care.

What Ontario Families Say About NtongoCARE

Catherine B Markham

They helped us focus on love, not fear
NtongoCARE supported Dad with such tenderness during his final months at home. Their presence helped us stop feeling alone and allowed us to spend our time loving him, not panicking over every detail.

Michael S. Oakville

Dignity stayed at the centre of Mom’s care.
The team treated Mom with patience, warmth, and deep respect. They supported her comfort while also guiding our family through a painful time with compassion and steadiness.

Margaret O Toronto

They cared for the whole family.
NtongoCARE did more than support my husband. They helped our family breathe through one of the hardest seasons of our lives. Their care brought comfort, calm, and humanity into our home.

Frequently Asked Questions

Answers to common questions about palliative supportive home care 

Non-medical palliative supportive home care focuses on comfort, dignity, and quality of life for individuals with serious or life-limiting illnesses. It includes personal care (bathing, dressing), companionship, meal preparation, light housekeeping, emotional support, and respite for families provided alongside medical palliative services.

Individuals living with serious illnesses (cancer, heart disease, dementia, etc.), those nearing end-of-life, or anyone needing help maintaining comfort and independence at home. It supports patients and their families at any stage of serious illness, not just end-of-life.

Medical palliative care involves doctors, nurses, and symptom management (pain, medications). Non-medical supportive care focuses on daily living assistance, emotional companionship, household tasks, and family respite to enhance comfort and reduce caregiver burden.

Contact Ontario Health atHome (formerly Home and Community Care Support Services) for assessment and coordination of publicly funded services. For private non-medical support, reach out directly to providers like NtongoCARE. A referral from a doctor or nurse practitioner can help.

Services include personal care assistance, companionship and emotional support, meal preparation, light housekeeping, medication reminders (non-clinical), mobility support, overnight care, and family respite to allow caregivers rest.

Publicly funded home care through Ontario Health at Home may cover some personal support and palliative services after assessment. Private non-medical services are typically paid privately or through insurance/long-term care benefits.

Yes. Many people prefer to stay at home for comfort and familiarity. Non-medical supportive care helps make this possible by providing daily assistance and family support, coordinated with medical teams when needed.

It offers respite care so family members can rest, run errands, or recharge. Caregivers also receive emotional support, guidance on daily tasks, and peace of mind knowing their loved one is well-supported at home.

NtongoCARE Canada Inc. provides non-medical home care and supportive services. Our caregivers may assist with daily routines, companionship, personal support, meal preparation, reminders, mobility support, respite, and safety monitoring. NtongoCARE does not replace physicians, nurses, emergency care, or regulated clinical services. Medication support is limited to reminders and assistance within the caregiver’s training, role, and applicable law

Reach Out Today

Ready to Get the Support You Need?

Every family's journey is unique. We'll create a care plan that honors your loved one's wishes while supporting your entire family through this profound time.